Initial Security Evaluation
When an investment on technology and on information systems has already taken place, corporations need to understand the complexity of their current systems and their respective security requirements. Before committing to a full scale vulnerability assessment and risk analysis, an initial topology and architecture evaluation needs to be undertaken. |
Service Contracts
| Options |
|---|
| Service Contracts & Features | Platinum Service
Mission Critical | Gold Service
Business Critical | Basic Service |
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| Unlimited Support Cases | YES | YES | YES |
|---|
| Online Technical Support | 1 hour response
24x7x365 | 2 hours response
8 a.m. - 5 p.m. M-F | NO |
|---|
| Telephone Technical Support | Available
24x7x365 | Available
8 a.m. - 5 p.m. M-F | NO |
|---|
| Vulnerability Scan Report | Monthly | Bi-annual | NO |
|---|
| On-site Support Engineer | Within 1 hour | Within 2 hours | NO |
|---|
| On-site Hardware Maintenance | Every three months | Bi-annual | NO |
|---|
| Patch Installation | YES | YES | NO |
|---|
| |
| | Hardware Replacement Parts |
|---|
| Service Level Agreement | Includes Basic Service |
|---|
| Replacement Parts | Replacement within 4 hours
24x7x365 |
|---|
| Parts Availability | Guaranteed |
|---|
|
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Vulnerability Asessments & Risk Analysis
We provide a thorough evaluation of current technologies, business processes, and security mechanisms and controls. In certain situations, as recommended by the "Initial Security Evaluation", a risk analysis may also be perfomed. |
Security Design & Architecture
A "security solution" is only as effective as its design and architecture. Our expert consultants deliver a tailored "Security Architecture" document that addresses security controls and vulnerabilities within a customer's current or future technological platform, dealing with estimated growth, flexibity and business needs. |
